Shipping & Returns
How and when your MAMAKIDS order arrives, and what to do if something isn't right.
Shipping
- Orders are dispatched within 24–48 hours of confirmation.
- Delivery typically takes 2–5 working days depending on your city.
- Free delivery inside Karachi; flat Rs.1,000 elsewhere in Pakistan.
- Bank transfer payment, with a Rs.1,000 advance on larger orders.
Returns
- Report damaged or incorrect items within 48 hours of delivery with photos.
- Unused items in original packaging can be exchanged within 7 days.
- Return shipping is covered by us for damaged or wrong items.
Cancellations
Orders can be cancelled free of charge any time before dispatch — just message us.